Privacy Policy
Disclaimer
Negative Inc. (“Negative”) collects important customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.
The privacy policy (the “Privacy Policy”) described below covers the entire Negative website (“the Site,” “we,” “us,” or “our”). Phrases such as “you,” “your” and other similar expressions refer to our customers, or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy.
Collected Information
When you place an order, submit your account information or participate in Negative promotions or surveys, our Site collects your personal information such as your name, e-mail address, mailing address and payment information (credit card numbers and banking accounts). Negative will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.
In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. At Negative, we understand and recognize that we must maintain and use customer information responsibly.
Like other websites, we may also use technology to collect information such as site behaviors, age, gender, language, time zone, income, location and education level. We may use or disclose aggregate information for any purpose. We may also collect information about you from third parties such as data co-ops and social media sites. We trade and purchase contact information such as demographics, internet and electronic activity and commercial information with data co-ops and other third-party data aggregators for commercial purposes.
The information collected is used to fulfill your orders, send transactional correspondence, plan our assortment, respond to customer inquiries, send you e-newsletters, send you marketing and promotional communications, respond to questions or feedback, improve our website and marketing efforts, conduct research, display content based on your preferences. We may also use this information to enable reviews of our products.
Our Site uses cookie to help keep track of items you put in your shopping cart and to tell us whether you have visited our Site in the past. This allows visitors to our Site to maintain shopping carts between visits. We also use cookies as the location to trigger abandoned cart messages.
Payments and refounds
1. No Refund Policy
All sales at GleamSphere Treasures are final. Due to the nature of our products, we do not offer refunds or exchanges once an order has been placed. This policy applies to all items, including jewelry, bracelets, and Ludosphere lights.
2. Order Cancellations
Once an order is confirmed, it cannot be canceled or modified. Please review your cart carefully before completing your purchase.
3. Damaged or Defective Items
If you receive an item that is damaged or defective, please contact our customer service team within 7 days of receiving your order. We will review the issue and may offer a replacement or store credit at our discretion.
Marketing Communications Choice and Opt-Out
We intend to communicate with you only if you want to be in touch with us.You can concat us via aur side or email [email protected].
Security
We employ top physical, electronic, and administrative safety measures to assist us in protecting your personal information and credit card data. These safeguards help us to prevent fraud and unauthorized access as well as maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information from Negative employees and corporate partners to ensure your personal information is always kept safe.